Frank Patti helped me through the arrangements for my deceased mother. During this most unfortunate time; Frank acted with the utmost professionalism, unsurpassed compassion and an amazing amount of knowledge. My mom lived in California and we were doing a service in both CA and NJ for her. Frank walked me through everything that needed to be done on both ends, how it would work, what each individual item should cost (in both states) and then finished the conversation by telling me that all I needed to do was show up – that he would take care of everything . . . which he did! And I mean everything; from coordinating everything with the funeral parlor in CA to obituaries in multiple states to arranging a local priest and even to providing artificial roses for the casket at the mausoleum as they didn’t permit live flowers. What truly amazed me though was the quick relationship that Frank developed with the manager at the cemetery. On the day of the service, one of the out-of-town attendees was running late as their plane arrived late. Frank convinced the manager to delay the beginning of our ceremony to allow for them to arrive; talk about going above and beyond. Throughout the process, Frank found solutions to problems, kept me informed every step of the way and suggested the small items that made me, our guests and I am sure my mother very happy.
In short, Frank took the stress out of the most stressful of times. Thank you Frank!